About Ottimate:
Ottimate is changing the way the hospitality industry manages their finances through life changing Accounts Payable automation. Our mission is to eliminate manual work from every aspect of business expenses and enable business operators to stay in control of their spending at all times.
Job Description:
Overview: We are seeking a dedicated and detail-oriented Product Manager with a background in development and a passion for quality improvement. The ideal candidate will have experience in AP automation and integration, and will oversee the maintenance and enhancement of our existing integrations. This role requires a proactive individual who can collaborate effectively with sales and pre-sales engineers, support and onboarding to ensure our products meet customer needs and fit seamlessly into their workflows.
Key Responsibilities:
Integration Oversight:
Manage and oversee the performance and quality of existing integrations.
Identify areas for improvement and implement solutions to enhance integration efficiency and reliability.
Ensure that all integrations are up-to-date with the latest technological advancements and industry standards.
Ensure service project implementations are fully supported
Quality and Improvement:
Conduct regular audits and reviews of current integrations to ensure they meet quality standards.
Develop and execute plans for ongoing maintenance and enhancement of integration features.
Troubleshoot and resolve any issues related to integrations promptly.
Collaboration with Sales and Pre-Sales Engineers:
Work closely with sales and pre-sales engineers to understand customer requirements and determine product-fit.
Provide technical support and expertise during sales pitches and customer meetings.
Gather feedback from sales teams and customers to drive product improvements.AP Automation and Purchase Order Invoice Processing:
Leverage your experience in AP automation to streamline processes and improve efficiency.
Understand and optimize purchase order invoice processing workflows.
Implement best practices for AP automation and ensure they are reflected in our products.
Integration Experience:
Utilize your prior integration experience to develop robust integration strategies.
Ensure seamless integration with third-party applications and platforms.
Stay updated with the latest integration technologies and trends to keep our products ahead of the curve.
Qualifications:
Introductory experience in product management, with a focus on integration and quality improvement.
Strong background in development, with hands-on experience in creating and managing integrations.
Experience in AP automation and a solid understanding of purchase order invoice processing.
Excellent problem-solving skills and a keen eye for detail.
Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Ability to prioritize tasks and manage multiple projects simultaneously.
Preferred Qualifications:
Experience working in a SaaS environment.
Familiarity with common integration platforms and tools.
Previous experience working in a customer-facing role, providing technical support or consultancy.